SplitTesting / Client onboarding / System 02 of 04
2021Recorded work
Client intake and workspace provisioning
Turn the client’s completed intake form into an organized workspace, ready-to-use delivery resources and a notification to the onboarding team.
- Noah’s contribution
- Mapped intake to the client record and configured client folders, template copies, optional logo handling and notifications.
- Historical stage
- Configured walkthroughs and a sample run; later intake version includes hidden item-ID matching.
- Part of the business
- SplitTesting overview ↗
- Typeform
- Monday.com
- Google Drive
- Google Sheets
- Google Docs
- Google Slides
- Slack
- Make / Integromat
Inside this system
The workflow
The handoffs
inside the work.
Follow the main path and its branches. Select a step for context; the account below explains what was built, tested or planned.
- Client submits linked intake
Receive the form submission carrying the existing Monday item ID. - Match existing client record
Retrieve the client by hidden item ID rather than creating another client. - Tagged reusable templates
Find the selected working resources through their template tags. - Store intake and milestones
Attach the submission and update its relevant onboarding fields. - Create client folder structure
Prepare the parent folder and the split-test-elements subfolder. - Copy and name working resources
Copy the returned templates and replace template wording with the company name. - Logo supplied?
Treat the uploaded logo as optional so an absent file does not block the handoff. - Add logo to the client folder
Download and retain the supplied logo when it is available. - Notify onboarding team
Provide the team with the completed-intake and prepared-workspace handoff.
Key records
The information
that carries forward.
| Record | Information | Purpose |
|---|---|---|
| Intake submission | Client identifier and submitted onboarding information | Keep the response attached to the correct existing client. |
| Client folder | Parent folder and split-test-elements subfolder | Give the engagement a consistent place for working resources. |
| Template set | Testing tracker, document and presentation resources | Prepare repeatable resources without rebuilding each from scratch. |
| Onboarding update | Form-completion state and team notification | Tell the team that intake and resource preparation have progressed. |
Inside the system / 01
Match the client before copying resources
The intake form did not need to create another client from scratch. Earlier agreement steps had already established the Monday record, and the form link carried that record’s item ID as a custom URL parameter. On submission, the scenario retrieved the existing item and used it as the context for the rest of the run.
That identifier separated client matching from the wording of the company name or the email address a contact entered. A later recorded version explicitly demonstrated the hidden-ID route with a sample submission. The form response was attached as an update, while individual answers populated the corresponding onboarding fields.
Inside the system / 02
Build the working environment from templates
The resource-creation sequence made a client folder in the shared-drive structure and a subfolder for split-test elements. The original walkthrough also described copies of a testing tracker spreadsheet, a Google document and two presentation resources: an onboarding deck and a one-month audit deck. The copies began with the standard template structure, ready for client-specific work.
A later version searched for files marked with a template tag, copied the returned set and replaced the template wording with the client’s company name. This made the selection of reusable resources part of the configured workflow. It also avoided assuming that every later client needed a manually maintained, hard-coded list of separate copy steps.
Inside the system / 03
An optional asset must not block the handoff
The workflow attempted to download the company logo when the form included one, then added it to the client folder. The recorded sample had no logo. That absence was handled so the scenario could still notify the onboarding channel that the form had been completed.
The handoff combined updated client information, a predictable resource structure and a notification in the team’s existing channel. Administrative flags tracked received information; external permissions still needed a separate check. The work reached configuration and sample testing before final rollout.
Within SplitTesting